1. General Overview
This Shipping & Delivery Policy outlines the terms and conditions applicable to the order processing, dispatch, and delivery of products purchased via www.dailybedset.com. By completing a transaction on this website, you agree to the conditions set forth herein.
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2. Order Processing & Dispatch
Processing Time: Orders are typically processed and handed over to our logistical partners within 1 to 2 business days following order confirmation and payment verification.
Dispatch Location: Orders are processed and dispatched from our primary operational logistics facility.
Operational Days: Business days are defined as Monday through Friday, excluding public holidays.
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3. Shipping Methods & Estimated Delivery Times
We collaborate with premier international express carrier partners, including DHL Priority, FedEx Priority, and UPS Priority, to facilitate deliveries throughout Europe.
Estimated Transit Time: Delivery to destination addresses in Europe generally requires 5 to 10 business days following dispatch.
Logistics Notifications: Automated tracking updates will be transmitted to the email address provided at checkout during key fulfillment stages, including order dispatch, arrival at regional transit hubs, and out-for-delivery status.
Note: Delivery timeframes are estimations based on average carrier performance and may be subject to minor delays arising from customs inspections, regional logistics disruption, or severe weather conditions.
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4. Tracking & Delivery Updates
Upon dispatch, a shipping confirmation message containing tracking details will be issued to your specified email address. Customers are responsible for ensuring that the provided contact information and delivery address are accurate and complete prior to order confirmation.
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5. Delayed, Missing, or Damaged Transit Packages
In the event that an order fails to arrive within the standard estimated delivery window:
Carrier Investigation: An official inquiry will be opened with the respective logistics provider (DHL, FedEx, or UPS) to determine the status and precise location of the shipment.
Resolution Protocol: Based on the outcome of the formal carrier investigation, dailybedset will arrange for an appropriate resolution, which may include either a replacement dispatch or a full refund of the order total.
If a package arrives with visible physical damage to the outer packaging, please document the condition with photographs upon receipt and contact customer support at secops@dailybedset.com promptly.
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6. Customs, Duties, and Regional Regulations
For shipments delivered within European jurisdictions:
Applicable taxes, customs clearance requirements, and administrative import guidelines strictly conform to European trade and consumer protections.
* Recipients are responsible for compliance with local entry regulations applicable to household textile imports.
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7. Contact Information
For inquiries regarding order fulfillment, delivery statuses, or logistical support, please contact us at:
Customer Support: secops@dailybedset.com
Website: www.dailybedset.com